Customer Care Associate

Summary

The CC Associate will be the face of Vamaship for customers and partners.

Essential Skills & Specification

  • Excellent spoken English and Hindi.
  • Learner, research oriented & helpful.
  • Minimum 6 months experience, exposure to logistics is an advantage.

Job Description

  • Creating an unmatched customer experience in each interaction.
  • Following Vamaship guide to achieve superior customer service.
  • Guiding customers through the Vamaship shipping experience.
  • Resolving Vamaship partners queries regarding shipments.
  • Updating relevant customer information with each interaction
  • Sharing and implementing best practices across industries.
  • Participating in brainstorming sessions for ideas for all teams.

Join the fastest growing logistics company in India!

To apply, click on the role you like above and fill the form which appears after clicking 'Apply Now’.