We're in a low-margin category and returns used to sting. Vamaship has honestly taken a lot of that pain off our plate—it's made a real difference for us.
Taking over the NDR
If your morning starts with clearing yesterday's NDR list by hand, you know the grind. Vamaship takes over every NDR case that doesn't need an address or phone correction from you — and works it until it's delivered.
Communicate With Buyers For Updates
Manually contacting buyers to inform them of delays and reattempts can be time-consuming and stressful. Keeping your customers informed is crucial. Vamaship takes over the tedious task of managing NDRs, ensuring that shipments are reattempted without unnecessary delays.
By handling communication with buyers, we provide updates and resolve issues, so you don’t have to worry about it.
Reducing Fake Remarks Through Algorithms
Dealing with fake NDR remarks that falsely claim delivery attempts and manually filtering through these remarks can be overwhelming. Vamaship uses advanced algorithms to identify and reduce fake remarks, ensuring that your shipments are accurately processed and reattempted when necessary. This automation streamlines your logistics process and reduces the chance of shipments being returned unjustly.
By leveraging Vamaship's solutions, you can significantly reduce the hassle of managing NDRs, improve your delivery success rate, and focus on what truly matters—growing your business.
What our customers say
3,000+ businesses run their shipping, COD, and tracking on Vamaship. Here's what they say.
- Rohan Sirohia: We're in a low-margin category and returns used to sting. Vamaship has honestly taken a lot of that pain off our plate—it's made a real difference for us.
- Sampad Swain: One integration and suddenly every merchant on Instamojo could tap the full shipping stack. It was straightforward on our side, and the uptake spoke for itself.
- Dhanraj & Aradhana Minawala: What attracted us to Vamaship was their prompt, personalized service. What made us stay is their proactive issue resolution. What makes us recommend Vamaship is their willingness to take customer feedback seriously and keep evolving.
- Tanuja: They're always our first port of call for logistics. They get e-commerce shipping, and when something wobbles, their team is on it—no radio silence, which matters when you're live with customers.
- Zeisha Lalani: Partnering with Vamaship has worked really well for Eridani—they're on the ball with orders, deliveries land when we promise, and support picks up quickly. We've seen a clear lift in how smooth things feel day to day.
- Riya Shah: It's been 7+ years now. Tracking is there when we need it, deliveries mostly land on time, and they'll ping us if something looks off. That kind of steadiness is hard to find in logistics.
- Eve's Apparel: Good rates, and the panel is simple—everything important is right in front of you, not buried in menus. Seven years in we're still on them; that probably says enough.
- Zoak: We've been pushing 300+ orders a day through Vamaship for about three years—overall it's been solid. I've pointed more than 15 other businesses their way — I wouldn't send anyone to another aggregator.
- The Luxury Pop: Excellent courier service! Fast deliveries and smooth reverse pickups every time. … Their quick responses and reliable assistance make the entire shipping process seamless. Highly recommended!
- I Object Clothing: We have been working with Vamaship for over a year, and our overall experience has been extremely positive. … For every support ticket raised, their customer care team has responded promptly, provided clear updates, and worked towards a proper resolution within a reasonable timeframe.
- Daniel Klein: Very good service. Pickup was completed on time, and the overall shipping experience was smooth. Thank you, Vamaship!