Frequently Asked Questions

Vamaship is an e-commerce logistics aggregator founded in 2015. It lets online sellers book shipments with 30+ courier partners — including BlueDart, DHL, and Delhivery — through a single platform, covering 28,000+ pincodes in India and 200+ countries internationally.

Visit accounts.vamaship.com/sign-up to create a free account. After registration, you can connect your sales channels, add pickup addresses, and start booking shipments immediately. No minimum shipment volume is required to get started.

No. Vamaship has no platform fee and no minimum monthly shipment requirement. You pay only for the shipments you book. This makes Vamaship suitable for new D2C brands as well as high-volume e-commerce sellers.

Vamaship is built for D2C brands, online stores, social sellers, and commerce enablers in India who need multi-carrier shipping, COD support, return management, and channel integrations without managing multiple courier contracts.

Yes. Vamaship offers a SaaS logistics platform for businesses that need white-label or enterprise-grade shipping workflows. Visit the SaaS page on vamaship.com or contact sales at +91-22-48972667 for details.

Vamaship has processed over 1 million shipments, shipping products worth more than $1 billion in value. The platform maintains a 4.5+ star rating across review platforms with 1,000+ positive reviews.

Vamaship is headquartered in Mumbai, India. Support is available at care@vamaship.com and +91-22-48934295. Sales inquiries can be directed to +91-22-48972667.

Yes. Vamaship provides real-time shipment tracking for all bookings. Customers can track parcels at vamaship.co, and sellers receive status updates and delivery notifications through the Vamaship dashboard.

Vamaship integrates with 30+ courier partners including BlueDart, DHL, Delhivery, DTDC, Xpressbees, Ecom Express, and other leading domestic and international carriers. See the full partner list on the Logistics Partners page.

Vamaship covers 28,000+ pincodes across India for domestic deliveries. Coverage varies by courier partner and service type — express, surface, and hyperlocal options are available depending on origin and destination.

Yes. Vamaship supports international shipping to 200+ countries through partners such as DHL and other global carriers. International rates, customs documentation, and transit times depend on the destination and product category.

Yes. Vamaship offers same-day delivery in select metro cities including Mumbai, Delhi, and Bangalore through hyperlocal and express courier partners. Availability depends on pickup location, cutoff times, and the courier selected.

Yes. Vamaship shows rates from multiple courier partners for each shipment so you can choose the most cost-effective or fastest option. Bulk shipping volumes also unlock negotiated rates that are typically lower than direct courier bookings.

Yes. Vamaship supports reverse pickups and return shipments. Combined with RTO-reduction tools such as address validation and buyer communication, this helps D2C brands manage returns efficiently.

Yes. Vamaship supports heavy-weight and bulk shipments through surface and freight partners. Weight slabs, volumetric calculations, and applicable surcharges are shown at the time of booking.

Vamaship provides weight dispute resolution support when courier-reported weight differs from seller-declared weight. Sellers can raise disputes through the dashboard with supporting evidence such as photos and packing records.

Vamaship supports a wide range of e-commerce categories including fashion, electronics, home furnishing, books, jewellery, and personalised products. Restricted and hazardous items follow individual courier partner policies.

Yes. Vamaship generates shipping labels, manifests, and invoices automatically when you book a shipment. Labels can be printed in bulk for high-volume dispatch operations.

Instant COD Remittance transfers collected COD amounts to your bank account faster than standard courier COD cycles. Once a shipment is delivered and COD is confirmed, Vamaship processes remittance on an accelerated schedule so you can reinvest in inventory sooner.

Standard COD remittance follows the courier partner's settlement cycle, typically 7–14 days after delivery. With Vamaship's Instant COD Remittance, eligible sellers receive payouts significantly faster. Exact timelines depend on your account type and courier used.

Vamaship reduces RTO through address validation, automated buyer confirmation via SMS and WhatsApp, delivery attempt alerts, and analytics to identify high-RTO pincodes and products. Lower RTO directly improves profitability for COD-heavy D2C brands.

Cash on Delivery accounts for approximately 60% of e-commerce transactions in India according to industry reports including KPMG. Vamaship is optimised for COD workflows with dedicated remittance and RTO-reduction features.

Yes. Vamaship supports both prepaid and COD shipments on the same account. You can configure payment methods per order based on your checkout or marketplace channel settings.

Courier partners typically charge a COD handling fee per shipment in addition to freight. Vamaship displays all applicable charges — freight, COD fee, and taxes — transparently before you confirm a booking.

Yes. Vamaship supports automated shipment notifications including WhatsApp and SMS alerts for dispatch, in-transit updates, and delivery attempts. Proactive communication reduces failed deliveries and RTO rates.

RTO (Return to Origin) occurs when a shipment cannot be delivered and is returned to the seller. Each RTO costs double freight plus product handling. For COD-heavy businesses, RTO is one of the largest hidden costs — Vamaship provides tools specifically to reduce it.

Yes. Vamaship has a Shopify app that syncs orders automatically, generates labels, and updates tracking in Shopify. Install it from the Shopify App Store or connect via the Integrations page on vamaship.com.

Yes. Vamaship integrates with WooCommerce to import orders, book shipments, and push tracking numbers back to your store. Setup instructions are available on the WooCommerce integration page.

Yes. Vamaship offers an Amazon Seller App integration that helps marketplace sellers manage multi-channel shipping from a single dashboard alongside other sales channels.

Yes. Vamaship integrates with Magento stores for order sync, label generation, and tracking updates. Visit the Magento integration page for connection steps.

Yes. Vamaship integrates with Unicommerce OMS for sellers managing inventory and orders across multiple marketplaces. This enables unified shipping workflows from your existing operations stack.

Yes. Vamaship provides a REST API for booking shipments, tracking, rate calculation, and webhook notifications. API documentation is available on the Integrations API page for developers building custom workflows.

Yes. A single Vamaship account supports multiple channel integrations — Shopify, WooCommerce, Amazon, Magento, and others — so all orders flow into one shipping dashboard.

Yes. Vamaship integrates with Zoho Inventory to sync orders and manage fulfilment. See the Zoho Inventory page on vamaship.com for setup details.

Vamaship charges per shipment based on weight, dimensions, origin, destination, and courier selected. Rates are shown upfront before booking. There is no monthly platform fee — you pay only for shipments you book.

Vamaship negotiates bulk rates with 30+ courier partners and passes volume discounts to sellers. Comparing rates across carriers on one platform also helps you consistently choose the lowest-cost option for each lane.

No. Vamaship does not charge a platform fee. All costs — freight, COD handling, fuel surcharge, and taxes — are displayed before you confirm a shipment. Optional value-added services are clearly labelled.

Yes. Each courier partner has different rate cards based on service level (express vs surface), weight slabs, and lane coverage. Vamaship lets you compare all available options side by side for every shipment.

Yes. High-volume sellers can contact the Vamaship sales team at +91-22-48972667 for customised rate cards and dedicated account management based on monthly shipment volumes and lanes.

Use the Pricing page on vamaship.com to view rate structures, or sign up for a free account to get exact quotes for your specific origin, destination, weight, and courier preferences.

Return and RTO freight charges apply as per the courier partner's policy — typically at the same or higher rate than forward shipping. Vamaship's RTO-reduction tools help minimise these costs by preventing undelivered shipments.

Vamaship operates on a pay-as-you-go model with no subscription required. Create a free account, book your first shipment, and pay only for what you ship. No credit card is needed to register.